Frequently Asked Questions
Moon Boost FAQ
How does the Moon Boost Serum work?
Our special combination of organic oils, herbal extracts, vitamins, and proteins work together to nourish and prolong the growth cycle of the follicles of your lashes and brows, sealing in moisture, and encouraging length to your full potential.
How long before I see results?
Everyone is different due to age, diet, lifestyle, and DNA! On average, people will begin to see a difference in 2½ weeks, and full results in 6-8 weeks.
Are there side effects or can it cause allergic reactions?
There were no side effects with our clinical testers. If you notice side effects or discomfort, please discontinue use. Always read the ingredients and directions, and if you have any known allergies that we use in our Moon Boost Serum, please do not use the product!
Can I use this if I have eyelash extensions?
Yes! Your lashes can benefit greatly from using serum if you have lash extensions. The Moon Boost Serum will prevent lash fallout, as well as repair and strengthen your natural lashes, which prolongs the lifespan of your extensions (you can get them done less often.) Also, the serum is not oil-based so it won’t affect any results from lash treatments.
What are the benefits using this versus chemically or hormone-based formulated serums?
You will see less fallout and more consistent results. Health-wise, we are all-natural so you won't have to worry about side effects with chemicals near your eyes.
Do I have to use it daily?
For best results, it is recommended that you use every night before bed. For maximum results, apply in the morning as well before your makeup routine!
What if I forget to apply it one night?
It's all good! Just do your best to use it nightly for best results!
The formula is white. Will it show up on my eyelashes in this colour?
Being white in colour, you can see where you've applied it on your lashes/brows. It dries clear very quickly.
Is it safe for contact lens wearers?
Remove your contacts before use at night. If you are using it in the morning, use the serum before putting your contacts in.
What if it gets in my eyes?
Rinse your eyes, and if you experience any irritation, discontinue use until your eyes are comfortable again.
Can I wear makeup with Moon Boost Serum on?
Yes! Apply Moon Boost Serum on clean lashes first, wait til it dries, then apply your eye makeup as usual.
How long does one tube last?
3 months with a 4mL container
What is the expiry date of Moon Boost?
Store at room temperature, and discard any unused product after 1 year.
Where are your ingredients and packaging from?
All of our ingredients are ethically sourced from cruelty-free suppliers, packaged in bamboo tubes from a fair trade manufacturer, and boxes made from recycled paper.
Has the Moon Boost Serum been clinically tested?
Yes, it has tested by chemists at a GMP and HACCP-compliant facility.
Is it safe for pregnant or breastfeeding women?
We have pregnant and breastfeeding customers who use our lash and brow serum – the only ingredient to highlight is castor oil, which is not to be ingested during this period. However, Moon Boost would be a minuscule amount applied topically. We always encourage customers to consult a physician if they would like to double check.
Is the serum pregnancy-friendly?
Is it safe to use for someone with psoriasis?
Generally, moisturizers such as aloe vera (abundant in Atmosphere) help with psoriasis. However, we recommend discontinuing use if any discomfort arises.
Can it used in just problem areas and not all over the scalp? Does it help with balding patches?
Yes, you can use in Atmosphere in problem areas to encourage hair density. Our blend of peptides, herbal extracts and oils work synergistically to feed the follicles, wake up the roots and prolong the growth phase of the hair cycle.
What is Luna Nectar's refund and exchange policy?
We encourage our 100% Satisfaction Guarantee. If you are concerned about any aspect of this product in any way, please email firstname.lastname@example.org with an explanation within 30 days of purchase and we will provide a replacement product. We take all inquiries and feedback with open arms. More information on this initiative, and refunds and exchanges, can be found here.